What we do

In a spirit of collaboration, Smart Solutions provide a range of services and treatment modalities to assist you to meet your goals, improve safety and maximise your quality of life.

Functional assessment and retraining (for daily living activities)

Functional assessment involves assessment of exactly ‘how’ daily activities are being performed. After comprehensive assessment, recommendations can then be made regarding equipment, modifications, techniques (remedial and compensatory) that can promote safety and optimise function.

Falls assessments

Falls assessments involve review of the multiple factors which can contribute to falls either at home or in the community. Some of these factors can include:

  • Environment
  • Clothing
  • Medication
  • Continence
  • Nutrition
  • Equipment
  • Vision
  • Strength/Balance and Mobility

OT's can provide recommendations and training in any of these areas in conjunction with other health providers to prevent the ongoing risk of falls, injury and hospitalisation.

Minor and Major home modification assessments

Home modification assessments involve a thorough analysis of an individual’s living environment and how they function within this environment. It involves observation of potential hazardous areas around the house (most notably - steps, access and bathroom areas) and allows for recommendations to be made in regards to maximising safety, functioning  and independence in these zones.

Minor home modifications often involve:

  • Threshold steps, wedges, ramp, grab rails, lever taps, hand held shower hoses, false floors, hand rails.

Major Modifications involve complete remodelling of areas within ergonomic design principles to create:

  • Wheelchair accessible bathroom, toilet, kitchen and laundry facilities
  • Ambulant disabled facilities

Major Modifications can also involve:

  • Stairclimbers
  • Waterlifts
  • Bidets
  • Extensive ramp systems

Smart Solutions provides the sole consultation services to the Sunshine Coast Home Modifications Scheme (based at Maroochydore). The Sunshine Coast Home Modifications Scheme is responsible for the delivery of government funding for Major Home Modifications for individuals at risk of hospitalisation or admission to a nursing home facility in the Sunshine Coast, North Brisbane and Wide Bay Areas.  Regina Heffernan (Director/Principal OT) is personally dedicated to the delivery of this project and has specialist training and extensive experience in this field.

Equipment prescription

Customised equipment prescription involves the precise application of scientific principles to ensure that a piece of equipment is going to meet individual need.

Equipment prescription can involve prescription of items to support functioning such as :

  • Wheelchairs - Manual and Powerdrive
  • Scooters
  • Shower chairs - Static and Mobile
  • Toilet chairs and supports
  • General assistive devices - Reachers, Dressing Aids, Cutlery,
  • Technology - Tablets, phones and other devices
  • Pressure cushions and pressure mattress
  • Electric beds
  • Electric recliner chairs
  • Hoists

Smart Solutions OT's have a thorough knowledge base of the associated government schemes which provide funding towards some of these items:

Smart Solutions OT also have close relationships with a number of medical aids and equipment suppliers across the coast and provide advice and education and comparisons on various products.

Lymphoedema / Oedema management

Wholistic and thorough care for lymphoedema and associate oedema conditions is essential for overall health and well being, comfort and ability to participate in daily activities.

Compression therapy services that are offered include – bandaging, customised garment prescription, off the shelf garment prescription, oedema massage and monitoring of the condition over time.


Splinting involves the customised fabrication of supportive devices particularly for the upper limb. Splints aim to reduce pain and dysfunction and support musculoskeletal structures and overall functionality of the hand. Customised splints can be made particularly for conditions such as – Carpal Tunnel Syndrom, RA, OA and the effect of CVA or ABI.

General rehabilitation

This involves a number of OT specific assessments and treatment modalities including:

  • Functional assessment and retraining
  • Application of remedial and therapeutic principles
  • Application of compensatory principles as required
  • Education and specific condition advice
  • Connection to supporting agencies
  • Prescription of assistive devices and equipment
  • Environmental Assessments and Home Modifications

Conditions that individual's seek OT assistance for include:

Neurological rehabilitation

This involves a number of OT specific assessments and treatment modalities including:

  • Upper limb Rehab
  • Cognitive Rehabilitation
  • Retraining of Visual/Perceptual Skills
  • Functional ADL assessment and retraining

Conditions that we specialise in include:

All OT's employed at Smart Solutions have an interest area, additional training or skills in the area of neurological rehabilitation. Many OT's with Smart Solutions have worked across the Sunshine Coast and beyond in a range of hospital, specialty units and community settings dedicated to the delivery of neurological rehabilitation.

Cognitive assessment and retraining

Cognitive rehabilitation involves assessment of a range of cognitive abilities that support everyday activities including:

  • Attention
  • Insight
  • Memory
  • Executive Functioning

The process involves either a restorative approach targeting the actual impairment or an adaptive approach with focus on the activities and occupations that are causing the individual difficulty. Therapy can involve teaching new techniques, changing the activity or manipulation the environment to provide a more supportive role.

Driver screening, Passenger car modifications and Transport assistance

Using the latest screening technology, Smart Solutions will soon be offering driver screening services for individuals concerned about their own or a family members ability to drive safely. Screening tests can be delivered within the individual's home and can be administered within a short period of time with results being available immediately.

We also provide assessment and recommendations for passenger modifications to your vehicle and assist you with accessing funding for these modifications through the VOSS program.

Our OT's can also complete your Taxi Subsidy Applications, Disability Parking Permits and provide advice regarding transport assistance schemes and options within the community.

Case management

Smart Solutions can provide consultative and case management services for complex clients and individuals with high level needs as required. Multi disciplinary team services are also available in consultation with our preferred providers as requested.

Education and training

Education and training services for individuals, group, residential care facilities and community organisations on topics related to healthcare, safety, independence and well being are available as requested.


Next: How we work